Free checks
Free form check
Do requests via your contact form really arrive? Here is how to test it, or let us take a look for free.
Why forms lose requests
- The form sends to an old or wrong email address.
- The notification ends up in spam because of wrong mail settings (SPF, DKIM, DMARC).
- After an update the form stops working, or a captcha blocks customers on their phone.
- The customer gets no clear confirmation and asks elsewhere.
The screen often shows a neat "Thank you". Whether the notification really arrives, you only know by testing.
Test it yourself, step by step
Open the form on your phone
As a customer would. Is it easy to find and fill in without zooming?
Fill in one clear test message
Put "TEST" in the name and message, using your own email address that differs from the one notifications go to.
Leave a required field empty first
Do you get a clear error at the right field?
Submit and look at the screen
Do you see a clear confirmation saying what happens next?
Check that the notification arrives
Look in the mailbox where requests arrive, including spam. If nothing arrives, ask your web builder or host to check.
Repeat after every change
After an update, a different host or a new email address. And set a fixed reminder, for example every quarter.
Or let us take a look (free)
We look at your contact or quote form the way a customer sees it, with a passive scan and a manual check on desktop and mobile. You get short feedback by email within 1 working day. We change nothing on your website and send at most one clearly marked test message, only if you ask for it.
Want to check call, WhatsApp and email links and broken links too? Try the free website check.
Frequently asked questions
How do I know my contact form works?
By testing it once yourself like a customer: submit, look at the confirmation and check whether the notification really arrives, including in the spam folder.
Why do form messages end up in spam?
Often because the website sends mail on behalf of an address the server is not allowed to use (SPF, DKIM, DMARC). Your web builder or host can set this up.
How often should I test my form?
After every change to your website, hosting or email address, and also at a fixed moment, for example every quarter.
Does the form check cost anything?
No. The form check is free and without obligation. You will not get a sales email afterwards.
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Curious what we can do for your business?
Book a free 30-minute intro call. You get honest advice, even if we are not the right fit.