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Request and follow-up assistant for installers

For electricians and installation companies: no lost requests, faster replies, and you stay in control.

What the assistant does

  • Every request via your web form appears in an overview: quote, fault, appointment or question.
  • It spots what is still missing (for example the address or job size) and creates a task with an internal deadline.
  • A fault report mentioning a burning smell, smoke or sparks gets priority URGENT; the draft asks the customer to call 112 immediately.
  • A draft reply is ready. You read it, adjust it and send it yourself.

What it does not do

  • Send email to your customers itself
  • Put prices, dates, availability or technical promises in a draft (a built-in check blocks them)
  • Access Gmail, Drive, Calendar or the internet: the script can only reach that one spreadsheet
  • Use AI (version 1 works with fixed rules)

How it works

  1. Free initial analysis

    Up to 30 minutes: how do requests come in now and what do you do with them?

  2. Proposal and demonstration

    You see the assistant working with made-up data, as in the example.

  3. Quote and approval

    With the work, price, planning and what is and is not included. If we get access to customer data, a data processing agreement comes first.

  4. Set-up and testing in your account

    Google Form, Google Sheets and a small Apps Script, together with you, on site or via screen sharing. Testing with made-up messages only.

  5. Delivery

    Explanation, documentation, test results and a manual fallback route. Any temporary access for us is removed.

  6. Maintenance (€69 per month)

    Monthly check and small changes within a fixed scope. Cancel monthly.

Pilot. The assistant has been tested with made-up data and is not yet used by other businesses. The first installation for a customer is a pilot.

Packages

Step 1

Free initial analysis

€0

  • Call of up to 30 minutes, by phone or online
  • Together we look at how requests come in now and what happens next
  • If the assistant fits, you receive a quote
Introductory price

Starter: one request form

€249 one-off + €69 per month

  • Assistant for one web form: overview, task list, draft replies and a list of what went wrong
  • Set up in your Google account, together with you (you click install yourself)
  • Company name and standard texts tailored
  • Testing with made-up data
  • Up to 1 hour of explanation plus documentation
  • One correction round within 14 days of delivery
  • No AI module
  • No link to mailbox, calendar or accounting
  • No changes to your website (you do get the link and code for the form)
Need more

Extended

from €595 one-off + €69 per month

Everything in Starter plus custom work agreed in the quote beforehand, for example extra message types or keywords, your own draft texts or a second form. We only start after your approval.

Monthly fee: maintenance and support

€69 per month

  • Monthly check with a short report
  • Up to 30 minutes of small changes per month
  • Help with faults by email on working days
  • Cancel monthly
  • No 24/7 support
Example calculation. Suppose faster follow-up wins you one extra job of about €400. That covers the Starter. This is an example, not a promise: what it yields depends on your own requests.

For businesses only (B2B). All prices exclude 21% VAT. The quote is leading. Version 1 needs no paid third-party services; a free Google account is technically enough. If you choose Google Workspace, you pay Google directly.

Frequently asked questions

Does this work with my current website?

Yes, if you can put a link or a piece of code on your website. We do not change your website ourselves.

Where is my customers' data stored?

In your own Google account: in your form and your spreadsheet. We never ask for passwords.

How long does installation take?

According to our manual the installation steps take about 30 minutes, followed by joint testing and up to 1 hour of explanation. As the first installation is a pilot, the duration may differ.

What if the assistant fails once?

Nothing is lost: every form response stays in Google Forms and your spreadsheet. You get a manual to continue by hand.

Can I stop?

Yes. You switch off the automatic start in a few clicks. Form and overview remain yours. Maintenance can be cancelled monthly.

Terms: until the joint Klik&Scale terms have been adopted, the general terms of Klik&Shop AI Solutions apply to this package.

Work smarter. Grow stronger.

Curious what we can do for your business?

Book a free 30-minute intro call. You get honest advice, even if we are not the right fit.